Conrad Sallian's community posts

Hello Dave,

Thank you for your message.

We submitted a report to Avast and they already replied to us saying that the detection was removed. Please, try updating your Avast virus definitions base.

Hi Vivek,

We've already sent a false positive report to Microsoft. We would appreciate it if you send an FP to them too. Here is a link to the form https://www.microsoft.com/en-us/wdsi/filesubmission

Thanks.

Hi Marc,

Thank you for your report. We'll take care of that and send a false positive report to Microsoft immediately.

Hi Peter,

We have sent false positive reports to Avast. As always (pardon my sarcasm here) the allmighty "security experts" and their algorithms are incapable of joining the dots and figure out that it's just an update of an existing product signed with the same digital signature rather than a new virus or trojan :)

Hi Peter,

Yes, version 7.1.5 has a bugfix for the issue with Host showing an error message when the user copies rich content on the remote computer.

With regards to the issue above - if you are updating existing Host installation it is recommend to use the "Simple update" feature as described in this guide https://www.remoteutilities.com/support/docs/updating-remote-utilities/.

Hello,

Yes, it was a bug. We have fixed it. Please, download version 7.1.5.0.

Sorry for the inconvenience.

Hello,

Thank you for the report. Could you  send us a screenshot of the error message that you receive?

Hi Michael,

We will rebuild this version very soon and fix this bug.

Sorry for the inconvenience.

Hi Fabio,

Thank you for your message.

Please, check the solutions on this page https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

Hope that helps.

Hi Johnathan,

No problem. We'll keep the topic here in case anyone else with a similar issue could find it.

Thanks.